The CRM platform is a sales management solution available on both web and mobile, designed to streamline the order-taking process with an intuitive mobile application that functions online and offline, paired with a robust back-office system. It offers comprehensive features, including article and client management, synchronization of orders with Sage, and efficient handling of sales regions and teams. The platform also enables detailed planning by aligning vendors, regions, and clients, while providing a dynamic dashboard to track global KPIs, team performance, and individual seller metrics. CRM empowers businesses to optimize sales operations and improve decision-making through data-driven insights.